Buyer No Risk Satisfaction Guarantee

Every webinar, tape, CD-ROM, book and online course you see on our web site is 100% SATISFACTION GUARANTEED!

ONLINE WEBINARS

All of our webinars are 100% SATISFACTION GUARANTEED!  We’re confident that our webinar will provide you with the improved skills and techniques you expect.  If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your webinar attendance stating the reason you were not satisfied, and we’ll arrange for you to attend another one of our webinars or receive a full refund — hassle-free.

OUR CANCELLATION POLICY FOR PUBLIC WEBINARS

You may cancel your registration up to 10 business days before the program. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the program you may (1) send a substitute from your organization or (2) transfer your registration fee to another webinar of your choice that is scheduled within 12 months of your original event. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

OUR ONLINE STORE GUARANTEE

Our goal is to provide quality business training and professional development materials that meet your needs in today’s business environment.  If for any reason you are dissatisfied with your purchase, return it to us within 30 days of receipt along with a letter stating why you were not satisfied and you will receive an alternate product of your choice from our Online Store or a full refund — GUARANTEED. This policy includes all audios, videos, books, and online courses.  

If you have any questions, please contact us or call 1-720-240-9708.